Booking

Reservation Policies

1. Enter all your credit card information to authorize the hotel to charge the credit card used for two nights to guarantee your reservation. If the card is declined, the hotel will not make your reservation and will not be the responsibility of Grupo Ecodsa

2. If you omit any information requested in this format, your reservation will not be made and will not be the responsibility of Grupo Ecodsa

3. Rates valid 3 day(s) before and 3 day(s) after the official dates of the group (subject to availability) in the same plan contracted for the group

4. Accommodation charge is made directly by each hotel

5. Special requests (number of beds, high / low floor, ocean view, smoking room, early check-in, etc.) will be assigned for each property according to availability

6. In case of guaranteeing or covering one or more rooms with a third-party bank card it is necessary to present the following information:

• · Card copy on both sides
• · Copy of an official identification of the cardholder on both sides
• · Guarantee letter or authorization letter signed by the cardholder and on the letterhead (for group reservations)

7. If you select the Bank deposit option to guarantee your reservation, you have 3 business days to make a deposit of garnatía, otherwise your reservation will be automatically canceled.

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Exchange and Cancellation Policies

1. Changes and cancellations of INDIVIDUAL Reservations must be made in writing as a deadline on May 22, 2020.
GROUP Reservations as a deadline on April 24, 2020, not to cause penalty. Reservations made after these dates may not make changes and cancellations without penalty

2.Canceled reservations and changes made after this date will cause a penalty for "no show" (two nights lodging plus taxes and tips).

3. Advance reservations after and after the congress date will be available to the Hotel.

4. Early departures after completing your hotel reservation, the hotel will charge two nights, early departure means any reduction outside the deadline for changes and cancellations or during your stay.

5. Any room that generates a no show charge, the hotel will charge a penalty mentioned in point 2 and the room will be subject to availability again, in case of a later arrival of the guest please notify the hotel coordinator by Grupo Ecodsa to avoid The cancellation of the room.